Last updated: August 17, 2025

Balance + Strength collects and uses your personal information to provide you with a safe, seamless shopping experience for our gym products. By using our services, you agree to this Privacy Policy.

Information We Collect:

• Contact details (name, email, billing & shipping addresses, phone).

• Payment information (credit/debit card and transaction details).

• Account info (username, password, preferences).

• Shopping activity (orders, wishlist, returns, product views).

• Device and usage info (IP address, browser, navigation).

How We Use Your Information:

• Process orders, returns, and exchanges.

• Personalize your shopping experience and recommend products.

• Send marketing communications (you can opt out anytime).

• Prevent fraud, secure accounts, and improve our services.

• Comply with legal requirements.

Sharing Your Information:

• With Shopify and service providers for payment processing, shipping, and IT support.

• With marketing partners to show relevant ads.

• When legally required or to protect our rights.

Your Rights:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Request data portability where applicable.

Security & Retention:
We take security seriously but cannot guarantee perfect security. We retain personal information as long as needed to provide services, comply with laws, or resolve disputes.

Third-Party Links:
We may link to third-party websites. We are not responsible for their privacy or content.

International Transfers:
Your data may be stored or processed outside your country, in compliance with applicable laws.

Contact Us:
For questions about your data or to exercise your privacy rights, email contact@balanceandstrength.com.au.