Frequently asked questions
Where do you ship from?
All orders are shipped from South Australia.
What is the return policy?
Return & Exchange Timeframe
You have 14 days from receiving your order to request a return or exchange.
Condition Requirements
- Items must be unworn, unused, and in original packaging
- Original tags must be attached
Non-Returnable Items
For hygiene reasons, we cannot accept returns or exchanges on used items:
- Booty Bands
- Ankle Straps
- Water Bottles
- Yoga Mats
Exception: Unless the item is faulty or incorrect.
When will I get my order?
Delivery within Australia usually takes 1–3 business days, depending on your location.
Rural areas may take slightly longer.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email so you can follow your delivery in real time.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
We offer free shipping on orders over $100 (or add your client’s threshold).
Standard shipping rates apply to orders under that amount.
